Privacy policy

What do we do with your information?

When you make a purchase in our shop, we collect the personal information necessary to process your order, such as your name, phone number, address and email address. In addition, when you browse our store, we collect automatically your IP address for a better understanding of your browser and operating system, helping us to improve your user experience.

If you have given your consent, we may also use your email to send you information about our offers, new products and updates.

Consent

How do we get your consent?

When you provide personal information to complete a transaction, verify your credit card, arrange for a delivery or return an item, we understand that you consent to the use of this information solely for those purposes.

For secondary purposes, such as marketing, we will ask you to explicitly consent or give you the option to decline.

How do I withdraw my consent?

If you change your mind, you can withdraw your consent at any time by writing to us at support@fivelis.com or by visiting our contact us page.

Disclosure

We may share your personal information if required by law or if you violate our terms and conditions.

Hosting (Hosting)

Our store is hosted on Hostinger, which ensures a safe storage of your data using systems protected and encrypted servers behind a firewall.

Pay

If you use a direct payment gateway, your information will be processed according to the standards of safety of more advanced data. These data are used solely to complete the transaction and will be deleted once you have finished.

Third party services

Third-party services that we use (such as payment processors) manage your information according to their own privacy policies. We encourage you to review those policies to understand how they handle your data.

Please note that these providers may be located in jurisdictions with privacy laws that are different from ours. When you perform a transaction with them, you agree to these terms and conditions.

Security

We implement security measures to protect your personal information. This includes SSL encryption for sensitive data such as credit card information. Although no method is 100% secure, we follow industry standards to ensure your privacy.

Cookies

We use cookies to improve your browsing experience. Among them:

• Essential Cookies: Ensure the operation of the store.
• Performance Cookies: Help to analyze your use of the site.
• Functionality Cookies: Remember your preferences.
• Advertising Cookies: Customize the advertisements you see.

You can manage these cookies from your browser or directly from our website.

Age of consent

By using this site, you represent that you are the age of majority in your jurisdiction, or have received the consent of your parents to do so.

Changes to this policy

We reserve the right to update this policy. The changes will be posted here and notified in the case of be significant. We recommend you review it periodically.